Frequently Asked Questions
Everything you need to know about shopping with Kompsós.
What is the typical shipping timeframe for domestic orders?
We offer standard shipping which typically takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy for fashion items?
Kompsós accepts returns within 30 days of delivery, provided the items are unworn, unwashed, and have all original tags attached.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options such as Klarna and Afterpay.
Are your materials sustainably sourced?
Quality and ethics are at our core. We partner with certified manufacturers to ensure our fabrics meet high standards for both durability and environmental responsibility.
Can I track my order once it has been placed?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.